The new Imagicle Spring Release 2022 is coming! 🌷
Lots of new features will soon be available, making your journey to the Cloud with Imagicle UC Cloud Suite even easier, faster, and greener than ever (3,7 MTCO2e emissions saved thanks to the Cloud in the last year).
✅ Full integration with Webex Calling:
- Digital Fax native integration the only 100% cloud-based faxing solution for Webex Calling.
- Automatic users synchronization from Control Hub. Your user's list will be synced automatically to your Imagicle UC Cloud Suite, making it easier to do updates without needing to edit users one by one in case of changes. Moreover, there will be no necessity for a dedicated instance, nor on-premises infrastructure and connectors. Plus, you'll get the list of colleagues on your Attendant Console in a flash.
- Log in via Webex's Single sign-on (SSO) to all Imagicle applications: access your Imagicle services easily using the same user credentials for Webex, granting you an identical user experience and highly secure access everywhere.
✅ A comprehensive dashboard for Voice Analytics with a full set of reports given a specific period: overall sentiment, sentiment trends, breakdown, most recurring words for both negative and positive calls, and more
✅ Microsoft certification. On the way for Imagicle Call Recording and Attendant Console.
... and much more! Stay tuned! 😎
R&D Manager Product Owner