Voice Analytics Training - Part 2

26 January | 11.30 - 11.45 AM CET

Register for the webinar.

 

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Discover the full potential of the brand new Voice Analytics, an AI service that provides prompt insights on recorded calls thanks to transcripts and sentiment analysis, in only 15' minutes.

What is included in the demo: 

Overview of the application
Search for specific keywords or agent inside conversations 
Analyze a single conversation: playback the recording, check the overall sentiment and individual speaker sentiment, monitor the transcription and search for keywords. 


SPEAKER

Marco Cerri
R&D Manager Product Owner