Voice Analytics.

Enriched with brand-new widgets and alarms.

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5 July | 11.30 CEST
Summer Release 2022 Series

Summer Release 2022 is almost here!

It's the perfect time to discover the new futures of Imagicle Voice Analytics, Imagicle Call Recording’s add-on, now enriched with powerful functionalities to get additional insights on conversations' sentiments: 

  • A brand new widget to always have an eye on the ranking of operators based on their calls' sentiment and evaluate their performances;
  • Alarms to notify via mail supervisors when a specific word is spoken or to report a conversation with a specific sentiment. 


Marco Cerri 
Senior R&D Manager Product
Owner - Cloud Services

  Owen Rees
Channel Account Manager
UK and Ireland